Information We Collect
Information You Provide
We may collect personal information that you voluntarily submit when you:
- Place an order
- Fill out a form
- Subscribe to emails or newsletters
- Register for a class or event
- Contact us
This may include: name, email address, phone number, mailing address, payment details, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we automatically collect "Device Information," such as:
- IP address
- Browser type
- Time zone
- Pages viewed
- Referring websites or search terms
- Cookies and similar tracking data
We use this information to improve website functionality and detect potential misuse.
How We Use Your Information
We use the data we collect for purposes including:
- Processing and fulfilling orders
- Delivering digital products, classes, or services
- Communicating about customer service or account updates
- Sending marketing emails, newsletters, or promotional content
- Improving website performance and user experience
- Complying with legal and financial obligations
We only collect the information necessary to operate our business and provide our services.
Marketing & Email Communication
If you provide your email or phone number, we may send you newsletters, product or program announcements, and event information. You can unsubscribe at any time using the link at the bottom of any marketing email or by contacting us directly.
Sharing Your Information
We do not sell your personal information. We may share data with trusted third parties only as necessary to operate our business — such as payment processors, email service providers, and analytics tools — and only to the extent required for them to perform their services.
Cookies & Tracking
We use cookies and similar technologies for analytics, advertising, and site functionality. You may disable cookies in your browser settings, though some features of the site may not function as intended.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate or incomplete data
- Request deletion of your data
- Opt out of marketing communications
To exercise any of these rights, contact us at connect@keenarene.com.
Data Retention & Security
We retain personal information for as long as necessary to provide our services or as required by law. We use reasonable safeguards to protect your information, though no method of transmission or storage is 100% secure.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
For questions about this Privacy Policy or your personal information, please email connect@keenarene.com.